Delivery Information

Shipping Details

The estimated shipment date of your order is based on product availability, payment processing time, warehouse processing time. It does not include delivery time. Shipment process will not begin until we receive all the necessary information and the full payment.

Shipment process for orders placed during weekend or holiday will not begin until the next working day.

Working days are from Monday to Friday, excluding Hong Kong public holiday.

Please check the Product Availability section below for more information regarding order processing and product availability times.

Note: The Art Shop has no liability for the product damage and loss caused in shipping.

Customs and Tax

When ordering from the Art Shop, you are considered the importer of record and must comply with all the laws and requirements of the country in which you are receiving the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. The Art Shop has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/or duties and taxes. Custom policies vary widely from country to country, and you should contact your local customs office for further information.

If the package is refused due to your refusal to pay customs tax and/or duties, and subsequently returned to the Art Shop, you will be responsible for the return shipping charges. If the package is kept or confiscated by custom, the Art Shop will not be responsible for any lost, including but not limited to the postage and the item cost.

Product Availability

The Art Shop makes every effort to ship your product according to the estimated shipment date provided in our confirmation email. The estimated shipment date does not include weekend and Hong Kong public holidays.

Although every effort is made to ship your order according to the lead time provided, shipping dates may change due to changes in supply. If the lead time changes, the Art Shop will contact you via email and provide a revised shipping estimate.

For popular products, the Art Shop may impose limit on the amount you can purchase. Information of purchase limit will be posted on the Art Shop website and is subject to change.

The Art Shop endeavors to provide good quality of art crafts. Hand made or semi-hand-made produce are subjected to conditional supply sometime. For this reason, the Art Shop reserves the right to discontinue products without notice.

Other Terms and Conditions

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Last Modified: 2014-07-30 Copyright ©2014 Tao Fong Shan Christian Centre Ltd.
All rights reserved.